Management, operation and maintenance

We work long term and proactively to ensure that your solution works optimally — technically, functionally and in terms of security. This means that we take responsibility for operations, monitoring, security updates, backups, documentation and further development. We map needs, prioritize efforts and recommend action—so that the solution is not only kept alive, but kept in shape.

Increo works with established hosting partners and operates both its own and customer-specific environments. We monitor solutions around the clock and ensure that they are up-to-date, available and protected from threats at all times. We follow best practices for security, logging, data storage and preparedness — and adapt operations and readiness levels according to criticality and business needs.

We don't believe in standstill. Therefore, our management models include room for analysis, testing and adjustment of both performance, content and user experience. Together with you, we evaluate what works — and what can be improved. In many of our customer relationships, we are an active sparring partner over time, not only maintaining, but further developing and renewing.

Good solutions must be both stable and flexible. That's why we always build with future stewardship in mind: structured code, good documentation, flexible integrations and standardized components. It makes it easier to scale, develop further — and solve problems quickly when needed.

We have extensive experience in operating and further developing complex solutions for everything from public actors to business and e-commerce. We manage over 500 solutions — and have teams and routines that can withstand both everyday life and high season. With Increo, you get more than just support: you get a partner who knows your systems, understands your business — and who makes sure your solution delivers value, every day.